Last updated: March 3, 2026
This Privacy Policy explains how G F G GLOBAL TRADING L.L.C
(Commercial License No. 1384964 — Dubai, United Arab Emirates)
collects, uses, and protects your personal information when you use our website dubaichocolates.co (the “Site”) and related services.
By using our Site, you agree to the collection and use of your information as described below. If you do not agree, please discontinue use of the Site.
We may collect the following types of personal information:
Contact Details: Name, email address, phone number, and delivery address.
Order Details: Items purchased, billing/shipping address, and payment confirmation.
Customer Support Information: Information you provide when contacting us via email or WhatsApp.
Usage Data: IP address, browser type, device information, pages visited, and cookie data used for analytics and advertising.
We use your information to:
• Process and deliver your orders
• Communicate regarding purchases, delivery updates, or support requests
• Provide customer support
• Detect and prevent fraud and secure transactions
• Comply with legal and regulatory obligations
• Send marketing communications (only with your consent)
We do not sell your personal information.
We may share information with:
• Secure payment processors
• Delivery partners (for UAE and international shipping)
• Shopify and related website service providers
• Marketing and analytics providers where applicable
All third parties process information in accordance with applicable data protection laws.
Our Site uses SSL encryption and secure, PCI-compliant payment processors.
Payment details are processed securely and are not stored on our servers.
We retain personal information only as long as necessary to:
• Fulfill orders
• Provide customer support
• Comply with UAE legal requirements
• Resolve disputes
Depending on your location, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time
To exercise your rights, contact us using the details below.
We use cookies and similar technologies to improve functionality, analyse traffic, and provide relevant advertising.
You may manage cookie preferences through your browser settings.
If you have questions about this Privacy Policy:
📧 info@dubaichocolates.com
📱 WhatsApp (Message Only): +971 58 692 7866
🏢 Office M-77, Port Saeed, Dubai, United Arab Emirates
This Privacy Policy is governed by the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
